Carabiner Communications • 770-923-8332 • info@carabinerpr.comwww.carabinerpr.com
Technology news, insight and analysis from   Carabiner Communications
Summer 2008
In This Issue

» Limited Budgets, Rising Travel Costs: What’s the Best Event Marketing Route?

» Atlanta Tech Pioneers, Business Leaders, Launch Metro-area Technology Wiki

» Carabiner Newsmakers

» Connecting
with Carabiners

Dear Friends:

How are the prices at the pump affecting you and your business? One of the first budget factors we see affected is business travel, which has a domino effect on event marketing. In this issue, we explore the topic and how different avenues for event marketing can deliver higher returns on investment when strategically thought-out, planned and executed.

If you have fun summer travel news to share, or your own creative approach to overcoming prices at the pump, I’d love to hear about them – please email me at pbaron@carabinerpr.com.

We hope you enjoy the issue. Be sure to check out our second series of Carabiner caricature profiles (see all of our fun caricatures online here).

Warmly,


Peter



Limited Budgets, Rising Travel Costs: What’s the Best Event Marketing Route?

When CNN does a price-by-price comparison of a gallon of milk with that of gas, you know travel costs have become an issue. Whether it’s a trip across town for an open house, or travel by plane to an annual industry trade show, businesses this summer are re-evaluating the ROI of events due to already stretched budgets and the unstoppable rising price of fuel. Marketers have tough decisions to make when considering the role of events in their marketing plans.

Even without the above factors, mid-sized and smaller businesses have always grappled with how much they should invest in event marketing. Based on ROI, the time and expense of extra personnel or consultants to carry an event off right, and the uncertainty of turn-out, etc., all of these factors make event marketing – when not strategically analyzed – a budget gamble for mid-sized companies.

From our experience, organizations should evaluate an event based on its strategic fit, an evaluation of the costs vs. the ROI, and its impact on your overall marketing budget. The right trade show or local event comes down to the connection you make with the audience, and whether they are a targeted group of desirable prospects. The below scenarios should help you measure which type of event is best suited to meet your organization’s marketing goals.


The Big Shows: Just for Big Players?

This year, the National Retail Federation (NRF) Big Show hosted more than 600 vendors. The International Consumer Electronics Association (CES) show featured more than 2,700 exhibitors. At larger events like these, the bigger companies get most of the attention. So, unless your company can make noise at the event and attract steady traffic of targeted prospects to your booth, going to a big event on a small budget may not be the best strategy.

If your target customers are at a big show, and being there is a must-do from an industry and competitive perspective, consider these suggestions to help gain the highest ROI and effective measure at the event:

  • Attend Vs. Exhibit: Weigh the costs of going as an attendee and holding meetings against the costs of exhibiting. If a large booth presence is not necessary, the goal is not lead generation, and executives simply need to network and hold face-to-face meetings with key prospects, customers and partners, consider sending one or two people instead. With some advance outreach to schedule meetings, an executive can build a productive schedule for establishing and building relationships within the industry.

  • Target Press & Prospects: To help maximize networking and relationship-building at large trade shows, consider hosting an invitation-only dinner party for partners, customers, media and analysts. A gathering that includes a mix of people can be a cost-effective way to blend business with pleasure, giving everyone a chance to discuss hot news from the show, topics of interest to them, trends being watched, etc. In larger cities where there are major league games, you could host a social gathering at a game.

  • Connect Messages to What’s On Attendees’ Minds: When planning your communications strategy for the event, concentrate on the latest trends, pain-points and industry challenges attendees are experiencing. Tie your company and its solutions to the bigger trends and your news is more likely to get the interest of reporters and attendees, especially if your company is smaller than most other exhibitors.

  • Combine Resources with a Partner or Customer: If the expense of shipping and manning a booth on your own is too big for your budget, explore other ways to have a presence at the show, such as having a pedestal and signage at a technology or channel partner’s booth.

  • Sponsor an Event or Be A Speaker: Some companies elect to go with a sponsorship or speaking engagement in order to establish a presence at a conference. Deadlines to apply often occur up to one year before the show, and in some cases vendor organizations aren’t eligible or need to partner with an end-user company. If you aren’t eligible or selected as a speaker, consider sponsorships that give your company visibility in a conference session applicable to your company and its solutions.

  • Cook it and They Will Come: As we all know, convention food leaves a lot to be desired. Take advantage of this by offering enticing snacks in your booth (if the event management people will allow it). Offer attendees something good to nibble on – and they will stop by your booth to grab treats and company information. Take advantage of the visiting crowds, perhaps before dinner when people are starting to get hungry, and keep them engaged with in-booth videos and informative multimedia presentations.


Alternative Events: Virtual Meetings, Local Sponsorships and the Power of One-on-One

Trade shows are only one component of event marketing. Depending on your targeted buying audience, the following events are also effective and can be much more creatively managed to accommodate varying budget levels:

  • Hold a virtual event: This could be a training webinar for new partners; an educational presentation for targeted decision-makers; or a demonstration about a successful case study, to name a few. Virtual events – especially multimedia presentations or video-recorded demonstrations can also live online for anyone to access anytime. Co-brand the event with a magazine that can promote it and market to a large readership.

  • Go Local: Are your prospects within a certain distance radius of your company’s location, or are they mostly located within one region? If they’re local, consider partnering with the branch of an industry association. Place an executive as a presenter at monthly meetings and/or sponsor an event. Promote it with calendar listings in relevant publications. If your prospects are based in a region or nationwide, consider going on some type of road trip that brings the event to them.

  • One-on-One: Nothing beats the power of a one-on-one meeting where the prospect you’re courting knows you’ve traveled, or organized an appointment just to meet with them. If your business has several large customers that make up a portion of your sales, consider scratching the large trade shows and investing in the power of one-on-one… Go to them, entertain, and make the deal in person.


Increase ROI with Media Exposure

A strategic public relations plan is crucial to your event marketing ROI whether it involves trade shows, presence at a local association event or a webinar. Below are a few additional ideas on how to get even more mileage out of event marketing investments:

  • Make a special trip: If one of your company spokespersons will be traveling to a city where important media are located, leverage that travel expense to also make appointments with the press. You’re sure to get more out of a journalist’s time over a coffee or a dinner meeting than on a hectic trade show floor when the reporter’s time and attention span are limited.

  • News Flash: Road Trip! Depending on your road trip, or virtual event, if you convey the story in the right way, a road trip can become a road show, and an online training event can be the genesis for online news pick-up.

  • Educational Opportunities: If you’re presenting on an educational topic, invite the local beat or trade industry reporter to come as an attendee to learn. You position yourself as a subject matter expert (SME) and someone they may turn to for a future resource.

Gas prices may be high, but with the right combination of strategy and analysis, your event marketing ROI can also be high without breaking the bank!


Atlanta Tech Pioneers, Business Leaders
Launch Metro-area Technology Wiki

TechPedia Atlanta to serve as living showcase
of area’s technology tapestry

How can you align, chronicle and promote a tech community spread out over 8,376 square miles and 28 counties? A group of Atlanta technology pioneers and business leaders believe it’s with social media, and recently unveiled TechPedia Atlanta, a wiki-style website created to capture and present the metro area’s rich technology landscape and history.

Similar to Wikipedia, TechPedia Atlanta is a repository of articles and encyclopedic entries that can be created by any registered user, and edited or expanded by any visitor with expertise in the article’s content. Entries, which can include text, pictures, podcasts and video, can cover anything that has a conceptual link to the metro-area tech industry, including companies, events such as acquisitions, people, ideas and inventions. Cross-links provide quick navigation to related topics and external websites, and editors and users will ensure that content is consistently up to professional standards.

TechPedia Atlanta is now open to all who participate in Atlanta’s technology community. Anyone wishing to contribute content is invited to register at www.TechPediaAtlanta.org; especially needed in the site’s early stages are articles covering key contributors to technology innovation, both past and present.


Carabiner Newsmakers

Carabiner Client at Entrepreneur’s Service

In April 2008, Entrepreneur Magazine featured Carabiner client Vocalocity in an article on budget-friendly VOIP systems.


Wren’s Network Video Surveillance Featured on Local Tucson News

In a May 2nd broadcast, reporters at the NBC affiliate KVOA covered an update story on how local school Flowing Wells improved campus safety with Wren’s network video surveillance solution.


Analyst Firms Cover Carabiner Security Clients

In two separate new studies on physical security, analyst firms ABI Research and MultiMedia Intelligence interviewed and included Carabiner clients Agent Vi, Steelbox Networks, and Wren. The ABI Research study was entitled “Video Surveillance Systems Explosive Market Growth and New Market Opportunities.” The MultiMedia Intelligence survey studied the equipment and technology of the IP/Networked Video Surveillance Market: Equipment & Technology and is available online here.


Connecting with Carabiners

The fun continues with more profiles!

Peter Baron, Principal, Founder, Account Strategist

  • What was your first job?
    Skateboard Shop Manager

  • When did you get out of prison?
    They’ll have to catch me first!

  • What’s your favorite vacation place?
    Sun Valley, Idaho

  • If you were a rock star, who would you be (past or present)?
    Michael Buble

  • What was your favorite TV show as a kid?
    Dr. Who

  • What was the first music album you bought?
    Elton John’s Blue Moves

  • What is your favorite movie?
    Chariots of Fire

  • What is your hometown?
    Rochdale, England

  • What is the last gadget that you purchased or received?
    A folding camp stool

  • What is your least favorite food?
    Butternut squash, Yuk.

  • What was your first car?
    A blue Morris Marina (old British car – piece of junk but it beat the bus!)

  • What do you drive now?
    White Volvo

  • Who is your favorite celebrity?
    Mel Gibson

  • What is the habit you’d most like to break?
    Snacking – I’m constantly hungry

  • What is your family or friends’ nickname for you?
    My kids call me Pops, my wife calls me honey – does that make me a breakfast cereal?


Debbie Herrington, Senior Writer & Account Specialist with Carabiner since 2005

  • What was your first job?
    Grocery store check out clerk

  • When did you get out of prison?
    Which time?

  • What's your favorite vacation place?
    I guess that would have to be Hawaii, since I've been there four times since 2004

  • If you were a rock star, who would you be (past or present)?
    Tina Turner — I have to admire her talent, energy and spunk — and I'd love to have legs like hers!

  • What was your favorite TV show as a kid?
    Star Trek, Bewitched and I Dream of Jeannie

  • What was the first music album you bought?
    Not sure, but it was probably a Beatles album

  • What is your favorite movie?
    Star Wars and Shrek

  • What is your hometown?
    Army brats don't have hometowns

  • What is the last gadget that you purchased or received?
    An iPod...yes, I'm a little slow

  • What is your least favorite food?
    Fish with the head, tail, skin or other parts still attached

  • What was your first car?
    1969 MGB (candy-apple red)

  • What do you drive now?
    2000 Ford Expedition (Where did I go wrong?)

  • Who is your favorite celebrity?
    BEVO (That's the Texas Longhorn's mascot. He's so cool under pressure.)

  • What is the habit you'd most like to break?
    Smacking gum

  • What is your family or friends' nickname for you?
    Ama


Angela McMahon, Media and Analyst Relations Strategist with Carabiner since 2006

  • What was your first job?
    DJ at a country music station

  • When did you get out of prison?
    Convicted? No, never convicted.

  • What's your favorite vacation place?
    So far Ireland

  • If you were a rock star, who would you be (past or present)?
    Nancy Wilson

  • What was your favorite TV show as a kid?
    Bugs Bunny

  • What was the first music album you bought?
    Fleetwood Mac Rumours

  • What is your favorite movie?
    It's a tie between Notorious and Star Wars (all of them)

  • What is your hometown?
    Bainbridge, GA

  • What is the last gadget that you purchased or received?
    A watch

  • What is your least favorite food?
    Peas

  • What was your first car?
    A Dodge Dart named Agnes

  • What do you drive now?
    A minivan

  • Who is your favorite celebrity?
    Johnny Depp

  • What is the habit you'd most like to break?
    Ice Cream Sandwiches

  • What is your family or friends' nickname for you?
    Ang


Leslie Tentler, Writer & Communications Strategist with Carabiner since 2004

  • What was your first job?
    I worked at a pharmacy in high school, helping keep paper-based records in the days before PCs.

  • When did you get out of prison?
    I had an excellent attorney, so I never actually went.

  • What's your favorite vacation place?
    Really, at home with the phones unplugged.

  • If you were a rock star, who would you be (past or present )?
    I am totally obsessed with David Cook right now.

  • What was your favorite TV show as a kid?
    Wow, where to start?
    The earliest show I remember being addicted to was "The Monkees", although I think it might have been in syndication at that point. A bit later, I was also madly into Starsky and Hutch.

  • What was the first music album you bought?
    I am sure it was an Osmond album, or possibly the Jackson Five. Both had cartoons at the time, so yeah.

  • What is your favorite movie?
    Impossible to answer, because there are so many. But I can collect quotes from Say Anything. Dissed in the Malibu! Actually any John Cusack movie is pretty quote-worthy: Gross Pointe Blank and High Fidelity. I also loved the First Bridget Jones Diary.

  • What is your hometown?
    Kingsport, Tennessee.

  • What is the last gadget that you purchased or received?
    An iTouch. I only wish now I had gotten the iPhone instead.

  • What is your least favorite food?
    I detest any kind of beef, especially ground beef. Yuck.

  • What was your first car?
    A used subaru hatchback, straight drive with no radio and no A/C.

  • What do you drive now?
    A Volvo. But everyone knows that I hate to drive and rarely do unless it is unavoidable.

  • Who is your favorite celebrity?
    I typically like off-the-radar people: Ben Browder, Jeffrey Donovan come to mind.

  • What is the habit you'd most like to break?
    Compulsive worrying and what-iffing myself to death.

  • What is your family or friends' nickname for you?
    I don't have one, thank goodness.

Cartoon headshots provided by Atlanta-based caricaturist Justin Galloway, more information at studiogalloway.blogspot.com.

Carabiner Communications • 770-923-8332 • info@carabinerpr.comwww.carabinerpr.com
About Carabiner Communications
Your high-tech business needs help scaling today’s competitive markets. Carabiner Communications is a technology PR firm that helps you connect. With 80-plus years of high-tech PR and marketing experience and over 500 product launches under our belt, we can hook directly into the core of your business, without the learning curve of other agencies.
  Copyright © 2008 Carabiner Communications. All rights reserved.